Warranty & Customer Support

All products purchased from GMM Technoworld showroom and our authorised dealers come with minimum SIX Months up to ONE Year Limited Warranty under manufacturer’s production fault.

Before returning any faulty product under RMA claim, please contact:

8 Burn Road, #05-01 Trivex
Singapore 369977

Email: sales@gmm.com.sg | Tel: +65-6386 1815 | Fax: +65-6385 6984

Warranty Claim Required:
Proof of purchase from our Authorised Dealer (Invoice / Receipt)

IMPORTANT: All purchase of DiCAPac waterproof case directly from South Korea retailers or other countries DiCAPac distributors. We are unable to provide same one year warranty, service and support from Singapore GMM Technoworld Office.

For registration of DiCAPac waterproof case, please visit http://www.dicapac.com.sg/product-warranty-registration-form/

Certificate of Limited Warranty – Terms and Conditions

  1. The limited warranty period is six months or one (1) year from the date of purchase depends on the product type.
  2. The limited warranty is void without the retailer’s company stamp.
  3. The purchaser (or representative) must produce the certificate of limited warranty Card and Proof of Purchase Invoice/Receipt from DiCAPac Singapore Authorised Dealers when service is required.
  4. This limited warranty does not cover:
    1. Parts requiring replacement due to normal use, fair wear and tear, nautural disaster, rust stains and corrosions.
    2. Parts that are burnt due to any circumstances, whether under normal usage or not.
    3. Usage other than in accordance with instructions.
    4. Any damages/expeneses of any other equipments/devices/property related to the usage of the products.
  5. If the products has reached end-fo-life (EOL).  It will be sent for repair or replaced with same/equivalent product at GMM Technoworld’s discretion.
  6. GMM Technoworld Pte Ltd reserves the right to amend or modifiy the terms and conditions of this warranty without giving prior notice.

[button link=”https://gmm.com.sg/product-warranty-registration/” newwindow=”yes”] Product Warranty Registration[/button]